Our goal is to make sure we are only collecting information we need to best serve you, including communicating with you.
Plus, rest assured, we will not sell or rent your personal information to others. Ever!
We do use a few third-party resources, and we have links to their privacy policies below.
Here are the details…
Collection of your Information
Site Visits and Tracking
Emails / Forms
When you send an email to us, whether it be a direct email or an email through a form filled out on cssd-sc.com, any personal information you include with your email will be stored on the email server we use (which is currently the service provided by PairNetworks).
We utilize MailChimp to send out our newsletters. The only personal information we store on on their server is you name and email address. Through MailChimp, we can see if you have read or opened the newsletter or if you have unsubscribed. You are able opt out of these newsletters at anytime, however, if you unsubscribe, you may miss out on information on training events, new knives or anything CSSD/SC related. We consider MailChimp to be a third-party data processor.
When you purchase a product or service we offer, we collect your personal information as part of the checkout process. We collect information such as your name, email address, and mailing address in order to complete the transaction.
When you enter credit card numbers for payment, that data is not stored on our servers or internal computer systems. It is forwarded and stored securely on our payment processors’ servers. We currently use Paypal to process payments. We consider Paypal to be a third-party data processor.
Use of your information
The information we collect from you allows us to provide a customized experience for you. We may use this information to do things such as:
- Create and manage your account.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Notify you of updates to the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
We will not sell or rent your personal information to others.
Options Regarding Your Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into user account settings and updating the user account.
- Contacting us using the contact information provided.
It is your responsibility to choose secure passwords and to keep them safe. We cannot be responsible for personal data that is compromised due to an insecure or stolen user password.
Disclosure of your information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection.
Sale or Bankruptcy
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
We use a couple third-parties to process data on our behalf. We carefully choose which third parties we use. These are the third parties we currently use:
We will report any unlawful data breach of this website’s database or the database(s) of any third-party data processor to relevant persons within 72 hours of the breach if it apparent that personal data stored in an identifiable manner has been stolen.
Data Protection Officer
Administrative Director, CSSD/SC
We may change our Privacy from time to time. We will not explicitly inform our customers and visitors of the changes. Because of this, we recommend that you visit this page periodically to check for changes.